REPORTING TO: Management Team
JOB HOURS: Flexible, depending on the needs of the business 16 – 36 hours per week
JOB DESCRIPTION
JOB TITLE: Care Worker Day/Nights
REPORTING TO: Management Team
JOB HOURS: Flexible, depending on the needs of the business 16 – 36 hours per week
JOB PURPOSE
- To look after the physical, emotional, cultural and social needs of the Clients using a person centred approach
- To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights
- To create and maintain good professional relationships with Clients, their family and friends and other visitors
- To actively support other Care Workers
- To adhere to all regulatory and statutory obligations companies’ policies, procedures and guidelines
- To actively market Peasmarsh Place and promote a positive, personal and professional profile, ensuring the good reputation of Peasmarsh Place at all times
JOB RESPONSIBILITIES
1. Care provision
- To provide personal care and support to Clients with a wide range of needs, illnesses and disabilities
- To know and understand the care and support of the Client
- To undertake the tasks detailed in the Client’s care plan using a person-centred approach and in the least intrusive way
- To encourage the independence and motivation of the Client and not foster dependent behaviour
- To provide input into the care and support plans of Clients by regularly feeding back to the senior management
- To assist Clients getting up in the morning and going to bed at night
- To assist Clients to wash, bath and shower
- To assist Clients to dress and undress
- To assist Clients to look after their skin, teeth, hair and nails
- To assist Clients with toileting, continence management and personal hygiene
- To assist Clients with their medication at the agreed level of support and as detailed in their Care plan
- To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements
- To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management
- To use manual handling equipment safely and correctly
- To take responsibility for the safe handling of property and equipment belonging to the Client
- To maintain good communication and develop effective working relationships with Clients
- To provide companionship to the Client, actively talking and listening to them about their interests
- To help the Client to maintain contact with their family and friends
- To ensure as safe as possible the living environment for the Client, whilst respecting the Client’s choice and rights
2. Recording and reporting
- To maintain detailed accurate records in respect of care and medication support given and tasks undertaken
- To regularly read care plans, acknowledging changes
- To protect the confidentiality of all information relating to the Client and not divulge information to anyone who is not authorised to receive it (G.D.P.R)
- To promptly report to management any issues concerning the care, support, well-being or behaviour of the Client and update records accordingly
- To continue to monitor where concerns have been reported and recorded
- To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager
- To report any complaints to management
- To contact the senior management of any reasons for non-attendance as so possible a minimum of 4 hours before the start of shift or if running late
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3. General
- To dress appropriately, wearing uniform and using personal protective equipment provided by Peasmarsh Place
- To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery
- To attend and participate in regular Care Worker staff meetings and any other relevant meetings
- To report and record relevant information and concerns to senior management.
- To attend in house and external training pertinent to the role of Care Worker
- To ensure completed monthly timesheets are submitted on time
- To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the management team
- To aim to ensure everyone has equal treatment and equal access to services and employment
- Any other duties requested by Senior Management, which are within the scope of the post Last reviewed: December 2020
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PERSON SPECIFICATION EDUCATION/TRAINING
- Diploma in Health and Social Care (or equivalent e.g. NVQ2 or Care Certificate)
EXPERIENCE
- Experience of providing high standards of care provision
- Experience of meeting the needs and support of Clients
- Experience of fostering professional relationships with customers
KNOWLEDGE
- Sound understanding of good care principles
- Understanding of regulations and legislation within the domiciliary care profession
- Understanding of safeguarding adults at risk
SKILLS AND ABILITIES
- Strives to reach the highest standards in customer service
- Communicates effectively, both verbally and non-verbally
- Compassionate, patient and empathetic
- Flexible and approachable with a positive attitude, even under pressure
- Self-motivated
- Deals with emergencies and difficult situations effectively
- Completes records with accuracy and detail
- Works on own initiative
- Team player
- Commitment to own professional and personal development
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