Care Worker Day/Nights | Peasmarsh Place

REPORTING TO: Management Team

JOB HOURS: Flexible, depending on the needs of the business 16 – 36 hours per week

JOB DESCRIPTION

JOB TITLE: Care Worker Day/Nights

REPORTING TO: Management Team

JOB HOURS: Flexible, depending on the needs of the business 16 – 36 hours per week

JOB PURPOSE

To look after the physical, emotional, cultural and social needs of the Clients using a person centred approach
To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights
To create and maintain good professional relationships with Clients, their family and friends and other visitors
To actively support other Care Workers
To adhere to all regulatory and statutory obligations companies’ policies, procedures and guidelines
To actively market Peasmarsh Place and promote a positive, personal and professional profile, ensuring the good reputation of Peasmarsh Place at all times

JOB RESPONSIBILITIES

1. Care provision

To provide personal care and support to Clients with a wide range of needs, illnesses and disabilities
To know and understand the care and support of the Client
To undertake the tasks detailed in the Client’s care plan using a person-centred approach and in the least intrusive way
To encourage the independence and motivation of the Client and not foster dependent behaviour
To provide input into the care and support plans of Clients by regularly feeding back to the senior management
To assist Clients getting up in the morning and going to bed at night
To assist Clients to wash, bath and shower
To assist Clients to dress and undress
To assist Clients to look after their skin, teeth, hair and nails
To assist Clients with toileting, continence management and personal hygiene
To assist Clients with their medication at the agreed level of support and as detailed in their Care plan
To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements
To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management
To use manual handling equipment safely and correctly
To take responsibility for the safe handling of property and equipment belonging to the Client
To maintain good communication and develop effective working relationships with Clients
To provide companionship to the Client, actively talking and listening to them about their interests
To help the Client to maintain contact with their family and friends
To ensure as safe as possible the living environment for the Client, whilst respecting the Client’s choice and rights

2. Recording and reporting

To maintain detailed accurate records in respect of care and medication support given and tasks undertaken
To regularly read care plans, acknowledging changes
To protect the confidentiality of all information relating to the Client and not divulge information to anyone who is not authorised to receive it (G.D.P.R)
To promptly report to management any issues concerning the care, support, well-being or behaviour of the Client and update records accordingly
To continue to monitor where concerns have been reported and recorded
To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager
To report any complaints to management
To contact the senior management of any reasons for non-attendance as so possible a minimum of 4 hours before the start of shift or if running late

3. General

To dress appropriately, wearing uniform and using personal protective equipment provided by Peasmarsh Place
To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery
To attend and participate in regular Care Worker staff meetings and any other relevant meetings
To report and record relevant information and concerns to senior management.
To attend in house and external training pertinent to the role of Care Worker
To ensure completed monthly timesheets are submitted on time
To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the management team
To aim to ensure everyone has equal treatment and equal access to services and employment
Any other duties requested by Senior Management, which are within the scope of the post Last reviewed: December 2020

PERSON SPECIFICATION EDUCATION/TRAINING

Diploma in Health and Social Care (or equivalent e.g. NVQ2 or Care Certificate)

EXPERIENCE

Experience of providing high standards of care provision
Experience of meeting the needs and support of Clients
Experience of fostering professional relationships with customers

KNOWLEDGE

Sound understanding of good care principles
Understanding of regulations and legislation within the domiciliary care profession
Understanding of safeguarding adults at risk

SKILLS AND ABILITIES

Strives to reach the highest standards in customer service
Communicates effectively, both verbally and non-verbally
Compassionate, patient and empathetic
Flexible and approachable with a positive attitude, even under pressure
Self-motivated
Deals with emergencies and difficult situations effectively
Completes records with accuracy and detail
Works on own initiative
Team player
Commitment to own professional and personal development

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