JOB PURPOSE

• Maintain agreed high standard of cleanliness, hygiene and odour control.
• Maintain and observe all Health & Safety requirements and infection control policies, procedures and outcomes.

JOB RESPONSIBILITIES

1. Care provision - Day to day duties

The following list gives examples of the type of duties you may undertake. All of these should be done in a manner which encourages service users towards the maximum degree of independence and activity appropriate to their abilities;

• Liaise with the management team for special daily cleaning requirements
• Collect cleaning materials and equipment at start of day, ensuring sufficient supplies are available and advising the relevant manager of any need to reorder.
• Clean all parts of the house as directed and in accordance with cleaning schedule.
• Report any possible safety hazards to the management team.
• General domestic cleaning and tidying.
• Washing floors and other surfaces.
• Vacuuming and dusting.
• Emptying of domestic rubbish bins.
• Cleaning bathrooms, toilets, kitchens, living rooms, bedrooms and hallways.
• Removing cobwebs from ceilings and walls.
• Laundering sheets, towels and personal clothing in the home.
• Changing bedding as directed.
• Complete any reasonable task requested by the Management team.
• Co-operate with service user’s carers, relatives, health care professionals. Maintaining a flexible approach to the service provided.
• To respect the confidential nature of the work, giving information to a third party, only with the prior consent of the client.
• Complete deep clean of all rooms weekly
• Carpet cleaning
• Sterilise equipment in the home
• To take part in marketing activities as requested by the Centre Director.
• To ensure all cleaning equipment is handled correctly and kept in a clean condition and any faults or hazards are reported promptly.
• To comply with regulations in respect of Health and Safety at Work, COSHH, Environmental Health, Fire precautions etc. and abide by the Company’s Health and Safety Policy.
• To abide by the Company’s Quality Procedures, Policies and Work Practices and to report any non-conformances in the correct manner. This includes the Company’s Safeguarding Vulnerable Adults Policy.

2. Recording and reporting

• To complete daily cleaning records to the required standard
• To complete temperature records as directed.

3. General

• Evidence a willingness to interact with residents
• To attend staff/team meetings and other meetings as required
• To undertake induction training and participate in training programmes which are required either by law or Company Standards.
• To promote the good name of the Home and the Company at all times
• To undertake other duties as may be reasonably requested in order to maintain the smooth running of the Centre.

Last reviewed: September 2018

PERSON SPECIFICATION

EDUCATION/TRAINING

1. Certificate Level 2 in cleaning (Preferable)
2. Up to date Health and safety training
3. Training in Infection Control/COSHH/RIDDOR regulations.
4. Knowledge of environmental health regulations.

EXPERIENCE

1. Experience of working in a care setting

KNOWLEDGE

1. Safeguarding practices
2. Care Quality Commission (CQC) Essential Standards of Quality and Safety
3. Understanding of COSHH/Infection control guidelines

SKILLS AND ABILITIES

1. Strives to reach the highest standards in customer service
2. Communicates effectively, both verbally and non-verbally
3. Compassionate, patient and empathetic
4. Flexible and approachable with a positive attitude, even under pressure
5. Self-motivated
6. Deals with emergencies and difficult situations effectively
7. Completes records with accuracy and detail
8. Works on own initiative
9. Team player
10. Commitment to own professional and personal development

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