Senior carer | Peasmarsh Place

REPORTING TO: Management Team

JOB HOURS: Flexible, depending on the needs of the business 36 hours per week

JOB PURPOSE

To look after the physical, emotional, cultural and social needs of the Clients using a person centred approach
To contribute to the efficient operation of the home
To observe and promote the Client’s choice, independence, dignity, privacy,
fulfilment and other rights
To create and maintain good professional relationships with Clients, their family and friends and other visitors
To actively support other Care Workers
To adhere to all regulatory and statutory obligations companies’ policies,
procedures and guidelines
To actively market Peasmarsh Place and promote a positive, personal and
professional profile, ensuring the good reputation of Peasmarsh Place at all times

JOB RESPONSIBILITIES

1. Care provision

To provide personal care and support to Clients with a wide range of needs, illnesses and disabilities
To allocate daily duties to the care staff team
To report and record relevant information and concerns to senior management
To know and understand the care and support of the Client
To undertake the tasks detailed in the Client’s care plan using a person-centred approach and in the least intrusive way
To encourage the independence and motivation of the Client and not foster dependent behaviour
To provide input into the care and support plans of Clients by regularly feeding back to the senior management
To assist Clients getting up in the morning and going to bed at night
To assist Clients to wash, bath and shower
To assist Clients to dress and undress
To assist Clients to look after their skin, teeth, hair and nails
To assist Clients with toileting, continence management and personal hygiene
To assist Clients with their medication at the agreed level of support and as
detailed in their Care plan
To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements
To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management
To use manual handling equipment safely and correctly
To take responsibility for the safe handling of property and equipment belonging to the Client
To maintain good communication and develop effective working relationships with Clients
To provide companionship to the Client, actively talking and listening to them about their interests
To help the Client to maintain contact with their family and friends
To ensure as safe as possible the living environment for the Client, whilst
respecting the Client’s choice and rights
To ensure clients are listened to and their rights and choices adhered to.
To be caring, empathetic, sympathetic and tactful when dealing with clients, relatives and visitors in t he home.

2. Recording and reporting

To maintain detailed accurate records in respect of care and medication support given and tasks undertaken and ensure other care staff complete daily records
To regularly read care plans, acknowledging changes
To protect the confidentiality of all information relating to the Client and not divulge information to anyone who is not authorised to receive it (G.D.P.R)
To promptly report to management any issues concerning the care, support, well-being or behaviour of the Client and update records accordingly
To continue to monitor where concerns have been reported and recorded
To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager
To encourage an open and honest culture within the home (Candour of care)
To report any complaints to management
To contact the senior management of any reasons for non-attendance as so possible a minimum of 4 hours before the start of shift or if running late
To sign in acute medication as required

3. General

To dress appropriately, wearing uniform and using personal protective equipment provided by Peasmarsh Place and maintain a high level of personal appearance.
To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery
To attend and participate in regular Care Worker staff meetings and any other relevant meetings
To report and record relevant information and concerns to senior management.
To attend in house and external training pertinent to the role of Care Worker and any necessary programmes for career development and skills.
To ensure completed monthly timesheets are submitted on time
To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the management team
To mentor and support the care staff team
To aim to ensure everyone has equal treatment and equal access to services and employment
Any other duties requested by Senior Management, which are within the scope of the post
To comply with all current statutory and legal regulations including Health and Social Care Act 2008 (revised 2012), COSHH, Mental Capacity Act (2008) and Deprivation of Liberty Safeguards.
To follow all company policies and procedures
To support, train and supervise new staff
To take part in the homes on-call system
To attend management meetings
To support staff performance through supervision
To carry out weekly home maintenance and fire checks

PERSON SPECIFICATION

EDUCATION/TRAINING

Diploma in Health and Social Care (or equivalent e.g. NVQ 3 or above)

EXPERIENCE

Experience of providing high standards of care provision (Minimum 2 years)
Experience of meeting the needs and support of Clients
Experience of fostering professional relationships with customers

KNOWLEDGE

Sound understanding of good care principles
Understanding of regulations and legislation within the domiciliary care profession
Understanding of safeguarding adults at risk

SKILLS AND ABILITIES

Strives to reach the highest standards in customer service
Communicates effectively, both verbally and non-verbally
Compassionate, patient and empathetic
Flexible and approachable with a positive attitude, even under pressure
Self-motivated
Deals with emergencies and difficult situations effectively
Completes records with accuracy and detail
Works on own initiative
Team player
Commitment to own professional and personal development

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